Monday – Friday 6:30 AM to 3:00 PM, varying shifts as needed
Job Responsibilities:
- General reception to include greeting patients and answering phone
- Check-in patients and verify appointment and billing information
- Schedule appointments
- Collect co-pays and co-insurance
- New Patient Intake & Registration
- Review paperwork for completeness
- Input patient demographic information in computer system
- Review benefits with patient
- Review missed appointment policy with patient
- Set-up FOTO Intake Survey
- Check-out patients and schedule follow-up appointments per the clinician’s instructions
- Assist Clinical staff with follow-up FOTO status surveys
- Assist Central Billing Office (CBO) with Medical Records Request per Policy & Procedure
- Monitor/Track Plans of Care (POC’s) for Certification (Physician Signature)
- Log discharged patients in computer system
- Scan documentation, prescriptions, protocols, flow sheets, HEP’s, and other information into the patient (electronic) medical records
- Insurance verification
- Obtain authorizations and re-authorization for PT services
- Track authorizations via referral report
- Track prescription expirations and request new prescriptions as needed (and directed by clinical staff)
- Maintain Active Patient Lists and scheduled appointments (per prescribed frequency)
- Post supply charges/payments
- Payment posting and reconciliation
- Perform daily balancing and prepare bank deposits for CBO
- Navigate All Scripts (SOS Practice Management System) to monitor Tasking Grids, Work lists, and gather information essential for scheduling, insurance verification/authorization, and patient care
- Rewards for working at SOS: 17 days paid time-off and 7.5 Paid Holidays per year to start, generous retirement benefits (401K), Medical/Dental/Vision Benefits, Life Insurance, LTD, Wellness Incentives.
Pay Range: $16.00 to $18.00