High Call Volumes

Currently we are experiencing extremely high call volumes. We ask for your patience as hold times may be longer than usual.

If you are an active patient, login to our secure Patient Portal to:

  • Request Medication Refills
  • Request Copies of Your Medical Records
  • Message Your Provider
  • Request A Nurse to Call You Weekdays 8AM-4:30PM

Login to SOS Secure Patient Portal

If you need to make an appointment, please request one online:

Request an Appointment

To Reach Departments within SOS:

Billing

General SOS Billing Questions:
(315) 251-3140

SOS Orthopedic & Sports Therapy (PT) Billing Questions:
(315) 418-4025

Specialists One Day Surgery Center Billing Questions:
(315) 498-6200

Other Departments

Worker's Compensation:
(315) 251-3155

Disability Department:
P: (315) 418-4067
F: (315) 552-6047

Disability Department Form Submission Email: sosdisabilityforms@sosbones.com

Medical Records Department:
P: (315) 883-5865
F: (315) 449-9923 

Scheduling an Appointment:
Monday-Friday 8AM-4:30PM

Foot, Ankle, & Podiatry:
(315) 883-5881

Hand & Wrist:
(315) 251-3162

Spine & Neck:
(315) 251-3232

All Other Orthopedic Injuries
Knee, Shoulder, Hip, Sports Medicine:
(315) 251-3100, press 4 and then press 2