SOS PLUS

Orthopedic Urgent Care for Injuries—Walk In Today 

Have a new injury, suspected broken bone, sprain or strain? SOS PLUS Orthopedic Urgent Care in Syracuse, NY provides walk-in orthopedic care for injuries that need prompt attention but are not life-threatening. 

Our orthopedic-focused providers evaluate and treat many common injuries, including fractures, sprains, strains, sports injuries, joint pain and swelling. X-rays are available at SOS PLUS when needed. 

No appointment is required. Walk in during SOS PLUS hours.

SOS PLUS Orthopedic Urgent Care Dewitt

5719 Widewaters Parkway Syracuse, NY 13214
Phone: (315) 883-5652
Get Directions

Hours of Operation

Monday-Friday: 12:45PM-8:00PM
Saturday-Sunday: 9AM-1PM

Accepted Insurances at SOS

Please note: Because SOS PLUS is a walk-in orthopedic urgent care, wait times may vary and can be longer during busy periods. The length of your visit depends on the number of patients who arrive and the type of injuries being treated. 

SOS PLUS offers: 

  • Orthopedic urgent care 

  • Walk-in injury evaluation 

  • X-rays for suspected fractures and other injuries 

  • Treatment for many common orthopedic injuries 

  • Cast application and dressing changes 

  • Orthopedic follow-up recommendations when additional care is needed 

 

Please note: MRI exams are not performed at SOS PLUS. 

When Should I Go to Orthopedic Urgent Care? 

SOS PLUS is a good option when you have a new orthopedic injury that needs prompt evaluation but is not a medical emergency. 

You may benefit from SOS PLUS if you have: 

  • A suspected broken bone or closed fracture 

  • A sprained ankle, wrist or other joint 

  • A pulled or strained muscle 

  • A sports injury 

  • New knee pain or swelling after an injury 

  • Wrist, hand or finger pain after an injury 

  • Ankle, foot or toe pain after an injury 

  • Neck or back pain caused by a strain or injury 

  • A painful or swollen joint following an injury 

If you're not sure where to go for your injury, contact SOS PLUS before your visit. 

 

What Injuries Does SOS PLUS Treat? 

Our orthopedic urgent care team evaluates many common injuries affecting the bones, joints, muscles and connective tissues. 

Neck & Back Injuries 

  • Neck pain, strains and pulls 

  • Back pain and strains 

Shoulder, Arm & Hand Injuries 

  • Broken collarbone (clavicle) 

  • Wrist pain, sprains and fractures 

  • Elbow fractures 

  • Arm fractures 

  • Hand pain and injuries 

  • Finger fractures and strains 

Hip, Thigh & Knee Injuries 

  • Hip pain or pulls 

  • Swollen joints 

  • Hamstring strains 

  • Knee pain 

  • Swollen or injured knees 

  • Knee fractures 

  • Leg pain, strains and fractures 

Ankle & Foot Injuries 

  • Ankle pain 

  • Ankle sprains 

  • Ankle fractures 

  • Foot pain and injuries 

  • Foot fractures 

  • Broken toes 

  • Toe injuries 

If your injury isn't listed above, that doesn't necessarily mean SOS PLUS can't help. Call us if you're unsure whether your condition is appropriate for orthopedic urgent care. 

 

Broken Bone? Get an Orthopedic Evaluation 

If you think you've broken a bone, SOS PLUS can evaluate many closed fractures, including injuries to the: 

  • Collarbone 

  • Arm 

  • Elbow 

  • Wrist 

  • Hand 

  • Fingers 

  • Knee 

  • Leg 

  • Ankle 

  • Foot 

  • Toes 

X-rays are available at SOS PLUS when needed to evaluate a suspected fracture. 

If a fracture is open, meaning the bone has broken through the skin, go to an emergency department instead. 

 

X-Rays Available at SOS PLUS 

Wondering whether you need an X-ray after an injury? 

Our orthopedic urgent care team can evaluate your injury and determine whether an X-ray is appropriate. X-rays can be performed at SOS PLUS when needed. 

Important: SOS PLUS does not perform MRI exams. 

If your condition requires an MRI or other specialized diagnostic testing, we can help direct you to the appropriate next step. 

 

Treatment for Orthopedic Injuries 

Your treatment will depend on your injury and evaluation. SOS PLUS can provide care for many common orthopedic injuries and may offer: 

  • X-rays 

  • Cast application 

  • Dressing changes 

  • Evaluation and treatment recommendations 

  • Orthopedic follow-up recommendations 

If you need continued care from an orthopedic specialist, we'll help you understand what comes next. 

 

Sports Injury Urgent Care in Syracuse 

Sports injuries can happen during practice, competition or everyday activity. SOS PLUS provides orthopedic evaluation for many common sports injuries. 

We can evaluate injuries such as: 

  • Sprained ankles 

  • Knee injuries 

  • Hamstring strains 

  • Muscle strains and pulls 

  • Wrist and hand injuries 

  • Foot and toe injuries 

  • Suspected fractures 

  • Other new orthopedic sports injuries 

Whether you're an athlete, weekend warrior or simply injured while being active, SOS PLUS can help determine the appropriate next step.

SOS PLUS or the Emergency Room? 

Knowing where to go after an injury isn't always easy. 

When to visit SOS PLUS orthopedic urgent care vs ER

SOS PLUS may be appropriate for: 

  • A suspected closed fracture 

  • A sprained ankle, wrist or other joint 

  • A muscle strain or pull 

  • A sports injury 

  • New knee pain or swelling following an injury 

  • A new orthopedic injury that needs prompt evaluation 

  • An injury where an X-ray may be needed 

Go to the Emergency Room for: 

  • An open fracture — bone has broken through the skin 

  • A deep laceration 

  • Head trauma 

  • Excessive or uncontrolled bleeding 

  • A motor vehicle accident within the last 24 hours 

  • An injury accompanied by life-threatening symptoms 

If you have a life-threatening emergency, call 911 or go to the nearest emergency department. 

 

When a Regular Orthopedic Appointment Is Better 

SOS PLUS is designed for urgent orthopedic injuries. Some concerns are better addressed during a scheduled appointment with an SOS orthopedic specialist. 

A regular orthopedic visit may be more appropriate if: 

  • You are requesting a cortisone injection or joint aspiration 

  • You need a second opinion 

  • You have an ongoing orthopedic condition that requires continued management 

  • You were recently seen at urgent care for the exact same condition 

  • You are requesting specific durable medical equipment (DME) 

  • You need care for an ingrown toenail or nail removal 

  • You need treatment for nail fungus 

A scheduled appointment allows your orthopedic specialist more time to evaluate an ongoing condition and develop a longer-term treatment plan. 

 

When to Contact Your Primary Care Provider 

Some conditions are better addressed by your primary care provider, including: 

  • Rib pain or suspected rib fractures 

  • Facial injuries 

  • New calf pain that is not related to a sports injury 

If you're uncertain where your condition should be treated, contact your primary care provider or SOS PLUS for guidance. 

Pediatric Orthopedic Urgent Care 

SOS PLUS treats children with certain orthopedic injuries. Age requirements vary depending on the body part involved. 

Injury Area 

Minimum Age 

Hand & wrist 

2 years 

Knee & shoulder 

10 years 

Athletic hip injuries 

10 years 

Foot & ankle 

8 years 

Neck & back 

13 years 

Hip 

16 years 

 

If you're unsure whether your child's injury can be treated at SOS PLUS, please contact us before coming in.

SOS PLUS Holiday Hours

SOS PLUS is open almost every day of the year. We are closed on all major holidays including:

  • New Years Day
  • Easter
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Day After Thanksgiving (Special Hours)
  • Christmas Eve
  • Christmas Day

What to Expect at SOS PLUS 

1. Walk In 

No appointment is required. Visit SOS PLUS during our regular hours. 

2. Tell Us About Your Injury 

We'll ask what happened, when the injury occurred and what symptoms you're experiencing. 

3. Get an Orthopedic Evaluation 

A physician, physician assistant, or nurse practitioner specializing in orthopedic injuries will evaluate your condition. 

4. Get an X-Ray If Needed 

If your injury may involve a fracture or another condition that can be evaluated with an X-ray, imaging can be performed at SOS PLUS. 

5. Get a Treatment Plan 

We'll explain your injury and discuss the appropriate treatment and follow-up recommendations. 

If you need ongoing care from an SOS orthopedic specialist, we'll help guide you to the appropriate next step. 


 Frequently Asked Questions About SOS PLUS 

No. SOS PLUS is a walk-in orthopedic urgent care. You do not need to schedule an appointment. Because SOS PLUS is walk-in based, wait times may vary depending on patient volume and injury needs

SOS PLUS Orthopedic Urgent Care is located at: 5719 Widewaters Parkway Syracuse, NY 13214

Yes. X-rays are available at SOS PLUS when needed to evaluate an injury or suspected fracture

No. MRI exams are not performed at SOS PLUS.

SOS PLUS can evaluate many closed fractures, including broken wrists, arms, elbows, collarbones, hands, fingers, knees, legs, ankles, feet and toes. An open fracture should be treated in an emergency department.

Yes. Ankle sprains and other common sprains and strains can be evaluated at SOS PLUS.

Yes. SOS PLUS evaluates many common sports injuries, including sprains, strains, muscle pulls, knee injuries, ankle injuries and suspected fractures.

Yes. Cast application is available when clinically appropriate.

SOS PLUS can perform certain dressing changes, including Prevena™ dressing changes.

Yes, for certain injuries and age groups. Minimum ages vary depending on the body part involved.

If a cortisone injection or joint aspiration is the primary reason for your visit, a scheduled orthopedic appointment is more appropriate.

No. Ingrown toenail care, nail removal and nail fungus treatment are better handled through a regular office visit.

If you were recently evaluated for the exact same condition, a scheduled visit with the appropriate SOS orthopedic specialist may be more appropriate.

If the motor vehicle accident occurred within the last 24 hours, you should go to an emergency department rather than SOS PLUS.

Get Orthopedic Care Today 

If you have a new injury that needs prompt orthopedic attention but isn't life-threatening, SOS PLUS Orthopedic Urgent Care in Syracuse can help. 

Walk in. Get evaluated. Get the orthopedic care you need. 

SOS PLUS Orthopedic Urgent Care Dewitt

5719 Widewaters Parkway Syracuse, NY 13214
Phone: (315) 883-5652
Get Directions

Hours of Operation

Monday-Friday: 12:45PM-8:00PM
Saturday-Sunday: 9AM-1PM

Accepted Insurances at SOS