Coronavirus COVID-19 Information

SOS COVID-19 Health And Safety Guide

In March 2020, a novel coronavirus, commonly referred to as COVID-19, which had been spreading worldwide, hit New York in unexpected numbers, was quickly designated a worldwide pandemic, and has drastically changed the delivery of health care. Following guidelines from the New York State Department of Health, the CDC, the WHO, Syracuse Orthopedic Specialists and the Specialists’ One-Day Surgery Center changed many of its daily operations to prioritize the health, wellness, and safety of patients and employees, including postponing surgeries and pausing some services. As New York began allowing various services, including medical to resume, SOS returned to full operations. Patients can expect new procedures to be followed prior to and during their appointments and surgeries. Please discuss all the procedures when speaking to your scheduler and physician.

How SOS is Protecting Our Staff And The Community

If you are sick or running a fever please call the office to speak to a nurse before coming in for an appointment. 

SOS COVID-19 information Face Coverings

Wearing Face Coverings is Required.

SOS COVID-19 information Social Distancing

Social Distancing Practices

SOS COVID-19 information Cleaning

Enhanced Cleaning Processes


SOS COVID-19 information Ongoing Education

Ongoing Training & Education

SOS COVID-19 information Hygiene

Frequent Handwashing & Respiratory Hygiene


Office Visits

  • All patients are required to wear a face covering prior to entering and while inside SOS properties. If patients do not comply, they will be asked to leave.
  • Patients are allowed to attend their visit with one companion, if needed for physical support or accompanying a minor.
  • Patients will undergo an enhanced screening, including a brief questionnaire and having temperature taken. All companions must also be screened.
  • We will request the date of a patient’s last vaccination if they have received one upon scheduling, check in and/or nurse intake.  
  • Physical distancing will be observed for the safety of patients and employees.
  • Patients and all visitors will be asked to use hand sanitizer and wash their hands regularly.
  • SOS continues to offer Virtual Visits for patients, if your provider feels it is appropriate for you. Learn more about Virtual Visits.


  • SOS is currently performing elective surgeries at Crouse Hospital, St. Joseph’s Hospital and the Specialists’ One-Day Surgery Center.

Each surgical facility will reach out to our patients in advance if COVID testing is required for your procedure.

COVID-19 Updates & Resources

For additional information and resources please visit:

Department of Health


Properly Wearing Face Coverings in Public

Incorrect Ways to Wear a Facemask

SOS COVID-19 information Incorrect Mask Example 1

SOS COVID-19 information Incorrect Mask Example Under nose

SOS COVID-19 information Incorrect Mask Example Loose Mask

SOS COVID-19 information Incorrect Mask Example Gaps in Mask and Nose

Correct Way to Wear a Facemask

SOS COVID-19 information Correct Example Front View

SOS COVID-19 information Correct Example Side View

Regularly and properly washing hangs and using hand sanitizer


Find a Testing Site Near You

Schedule a Covid-19 Vaccine