Learn about our Safety Measures
If you are traveling, please notify us if you need to change an appointment or surgery date as soon as possible due to New York State’s “test out” requirements of the mandatory 10-day quarantine when traveling.
Find a Testing Site Near You
- All patients are required to wear a face covering prior to entering and while inside SOS properties. If patients do not comply, they will be asked to leave.
- Patients must attend their appointments alone. If a companion is necessary, for physical support or if accompanying a minor, they too must wear a face covering. When critical discussions are occurring with a SOS health care provider, patients are encouraged to call their companion and put the phone on speaker phone. Companions can listen and ask questions.
- Patients will undergo an enhanced screening, including a brief questionnaire and having temperature taken. All companions must also be screened.
- Physical distancing will be observed for the safety of patients and employees.
- After screening and check-in, patients may be asked to return to their car to wait until an exam room is fully sanitized for their visit.
- Patients and all visitors will be asked to use hand sanitizer and wash their hands regularly.
- SOS continues to offer Virtual Visits for patients who are more comfortable speaking with a provider from their own home. Learn more about Virtual Visits.
- SOS is currently performing elective surgeries at Crouse Hospital, St. Joseph’s Hospital and the Specialists’ One-Day Surgery Center.
- All patients scheduled for elective procedures will receive a COVID-19 test 3 to 5 days prior to their procedure. The COVID-19 test will be coordinated by the location your surgery is scheduled for.
- Surgeries are being individually assessed based on risk to determine the safest environment for procedures to be performed.
- Medical staff and surgery centers are strictly following COVID-19 safety guidelines for disinfecting operating environments.
- All patients, staff, and others entering the surgical center or hospital site must wear a face covering, maintain appropriate physical distance and follow all other posted safety guidelines.
COVID-19 Updates & Resources
In the months since COVID-19 arrived, we’ve discovered many ways to reduce the spread of the disease:
Physical or “Social” Distancing
Properly Wearing Face Coverings in Public
Regularly and properly washing hands and using hand sanitizer
Health officials are learning more about COVID-19, its spread, methods of prevention, and more each day. SOS continues to follow the guidelines and information provided by the following agencies and recommend others do so, too.
Centers for Disease Control and Prevention
New York State Department of Health
Onondaga County Health
Upstate University Hospital COVID-19 Hotline: 315-464-3979
Call 211 for community, government, or social services or visit 211cny.com