SOS COVID-19 Health And Safety Guide
In March 2020, a novel coronavirus, commonly referred to as COVID-19, which had been spreading worldwide, hit New York in unexpected numbers, was quickly designated a worldwide pandemic, and has drastically changed the delivery of health care. Following guidelines from the New York State Department of Health, the CDC, the WHO, Syracuse Orthopedic Specialists and the Specialists’ One-Day Surgery Center changed many of its daily operations to prioritize the health, wellness, and safety of patients and employees, including postponing surgeries and pausing some services. As New York began allowing various services, including medical to resume, SOS returned to full operations. Patients can expect new procedures to be followed prior to and during their appointments and surgeries. Please discuss all the procedures when speaking to your scheduler and physician.
How SOS is Protecting Our Staff And The Community
Wearing Face Coverings is Required.
Social Distancing Practices
Enhanced Cleaning Processes
Ongoing Training & Education
Daily Symptom Screenings for Everyone
No Additional Visitors with Minimal Exceptions
Frequent Handwashing & Respiratory Hygiene
- All patients are required to wear a face covering prior to entering and while inside SOS properties. If patients do not comply, they will be asked to leave.
- Patients must attend their appointments alone. If a companion is necessary, for physical support or if accompanying a minor, they too must wear a face covering. When critical discussions are occurring with a SOS health care provider, patients are encouraged to call their companion and put the phone on speaker phone. Companions can listen and ask questions.
- Patients will undergo an enhanced screening, including a brief questionnaire and having temperature taken. All companions must also be screened.
- Physical distancing will be observed for the safety of patients and employees.
- After screening and check-in, patients may be asked to return to their car to wait until an exam room is fully sanitized for their visit.
- Patients and all visitors will be asked to use hand sanitizer and wash their hands regularly.
- SOS continues to offer Virtual Visits for patients who are more comfortable speaking with a provider from their own home. Learn more about Virtual Visits.
- SOS is currently performing elective surgeries at Crouse Hospital, St. Joseph’s Hospital and the Specialists’ One-Day Surgery Center.
- All patients scheduled for elective procedures will receive a COVID-19 test 3 to 5 days prior to their procedure. The COVID-19 test will be coordinated by the location your surgery is scheduled for.
- Medical staff and surgery centers are strictly following COVID-19 safety guidelines for disinfecting operating environments.
- All patients, staff, and others entering the surgical center or hospital site must wear a face covering, maintain appropriate physical distance and follow all other posted safety guidelines.
COVID-19 Updates & Resources
In the months since COVID-19 arrived, we’ve discovered many ways to reduce the spread of the disease:
Physical or "Social Distancing"
- Group Gatherings
- Sleep Overs
- Theater Outings
- Athletic Events
- Crowded Retail Stores
- Workouts in Gyms
- Visitors in your House
- Mass Transit Systems
- Visit a local Restaurant
- Visit a Grocery Store
- Get Take Out
- Pick up Medications
- Play Tennis in a Park
- Visiting the Library
- Church Services
Safe to Do
- Take a Walk
- Go for a Hike
- Yard Work
- Play in your Yard
- Clean out your Closet
- Read a Good Book
- Listen to Music
- Cook a Meal
- Family Game Night
- Go for a Drive
- Group Video Chats
- Stream a Favorite Show
- Check on a Friend
- Check on an Elderly Neighbor