Learn about the Safety Measures at SOS

Coronavirus (COVID-19) Information

9/22/2020 - NYS Travel Advisory Update

If you have an upcoming appointment or surgery and have traveled in the past 14 days to one of the following currently designated restricted states, please call our office as soon as possible.

Currently Designated Restricted States: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Guam, Idaho, Illinois, Iowa, Indiana, Kansas, Kentucky, Louisiana, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, North Carolina, North Dakota, Oklahoma, Puerto Rico, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, West Virginia, Wisconsin and Wyoming.

Find a Testing Site Near You

For guidance from the Department of Health, please click here.


In March 2020, a novel coronavirus, commonly referred to as COVID-19, which had been spreading worldwide, hit New York in unexpected numbers, was quickly designated a worldwide pandemic, and has drastically changed the delivery of health care. Following guidelines from the New York State Department of Health, the CDC, the WHO, Syracuse Orthopedic Specialists and the Specialists’ One-Day Surgery Center changed many of its daily operations to prioritize the health, wellness, and safety of patients and employees, including postponing surgeries and pausing some services. As New York has begun allowing various services, including medical to resume, SOS has returned to nearly full operations. Patients can expect new procedures to be followed prior to and during their appointments and surgeries. Please discuss all the procedures when speaking to your scheduler and physician.

Office Visits

  • All patients are required to wear a face covering prior to entering and while inside SOS properties. If patients do not comply, they will be asked to leave.
  • Patients must attend their appointments alone. If a companion is necessary, for physical support or if accompanying a minor, they too must wear a face covering. When critical discussions are occurring with a SOS health care provider, patients are encouraged to call their companion and put the phone on speaker phone. Companions can listen and ask questions.
  • Patients will undergo an enhanced screening, including a brief questionnaire and having temperature taken. All companions must also be screened.
  • Physical distancing will be observed for the safety of patients and employees.
  • After screening and check-in, patients may be asked to return to their car to wait until an exam room is fully sanitized for their visit.
  • Patients and all visitors will be asked to use hand sanitizer and wash their hands regularly.
  • SOS continues to offer Virtual Visits for patients who are more comfortable speaking with a provider from their own home. Learn more about Virtual Visits.


  • SOS is currently performing elective surgeries at Crouse Hospital, St. Joseph’s Hospital and the Specialists’ One-Day Surgery Center.
  • All patients scheduled for elective procedures will receive a COVID-19 test 3 to 5 days prior to their procedure. The COVID-19 test will be coordinated by the location your surgery is scheduled for.
  • Surgeries are being individually assessed based on risk to determine the safest environment for procedures to be performed.
  • Medical staff and surgery centers are strictly following COVID-19 safety guidelines for disinfecting operating environments.
  • All patients, staff, and others entering the surgical center or hospital site must wear a face covering, maintain appropriate physical distance and follow all other posted safety guidelines.

COVID-19 Updates & Resources

In the months since COVID-19 arrived, we’ve discovered many ways to reduce the spread of the disease:

Physical or “Social” Distancing

Properly Wearing Face Coverings in Public

Regularly and properly washing hands and using hand sanitizer


Health officials are learning more about COVID-19, its spread, methods of prevention, and more each day. SOS continues to follow the guidelines and information provided by the following agencies and recommend others do so, too.

Centers for Disease Control and Prevention

New York State Department of Health

Onondaga County Health

Upstate University Hospital COVID-19 Hotline: 315-464-3979

Call 211 for community, government, or social services or visit 211cny.com 



© 2014 Syracuse Orthopedic Specialists