Full Time Position: Monday-Friday 10:30AM - 7:00PM with occasional need to work various other shifts if necessary.
This position is primarily at our 5719 Widewaters Parkway Dewitt location.
Job Responsibilities:
- Facilitates smooth patient flow in and out of MRI Department, from scheduling, arriving patients at the reception desk, and preparing patients for their exams as needed.
- Works towards accurately inputting & updating patient demographic and insurance information in a timely manner, scanning insurance cards, printing paperwork and reports, and providing appropriate front desk forms to patients to fill out.
- Demonstrates thorough knowledge and stays up to date on our insurance policies, properly informs patients of “par" status and referral requirements. Utilizes insurance information provided by our billing department/management team. Follows protocol for use of Waiver form and patient portal when appropriate.
- Ensures the insurance information attached to the appointment is updated and informs patient of necessary requirements for their appointment such as (films, referral, insurance cards, records, etc.).
- Responds to any scheduling or rescheduling needs as determined by team lead, supervisor, or MRI Chief Technologist. Reschedules patients correctly & timely in system and will alert patients checking in if schedule is running late or of any other concerns.
- Thorough knowledge of Phreesia and Veradigm system; how they are utilized for registrations, appointment scheduling, referrals, etc. Demonstrates appropriate knowledge as necessary pertaining to billing and payment collection.
- Takes patient task messages according to protocol ensuring accuracy and completeness of information.
Successful acceptance of and adherence to basic MRI safety training is necessary to assist the MRI Technologists in the MRI suite.
Rewards for working at SOS, 12 PTO Days Annually, 7 Paid Holidays Monday through Friday work week, Medical and Dental Benefits, 401K, Life Insurance, LTD.
Pay Range: $16.10 to $25.10