Work Week: Full Time - Monday – Friday – 7:30 AM to 4:30 PM
Location: Dewitt - Widewaters 5719 Widewaters Parkway Syracuse, NY 13214
Job Description
Responsible for providing professional nursing care for practice patients following established standards and practices. Assists physicians and staff in coordinating patient care. Functions as primary liaison between patients, staff, and physicians.
Job Responsibilities:
Supervision of RN’s, LPN’s and MA’s, including scheduling, managing time off requests and addressing any disciplinary issues, review and completion of timecards and performance evaluations.
Clinical Staff Leadership
- Supervise and support clinical staff including medical assistants, nurses, and other clinical team members.
Patient Experience
- Ensure a high level of patient service and satisfaction across all clinical interactions.
Compliance & Quality
- Ensure compliance with regulatory requirements, clinical standards, and organizational policies
Communication & Collaboration
- Serve as a liaison between providers, staff, and organizational leadership.
Triage
- Speaks directly to patients to assess what is needed, determines the level of urgency.
Patient Care
- Provides nursing care to patients as ordered.
- Performs nurse visits and administers treatments in accordance with physician orders and nursing standards.
Supervisory Responsibilities
This position has supervisory responsibilities.
Qualifications:
Education
Bachelor's degree in healthcare administration, business administration, nursing or related discipline or equivalent professional experience is required.
Experience
- 2+ years of healthcare operations or clinical management experience, preferred.
- Experience supervising clinical or administrative healthcare staff.
- Experience in a multi-provider clinical environment, preferred.
- Experience in orthopedics, preferred.
- Current CPR certification required.
Performance Requirements
- Strong leadership and team management skills
- Knowledge of medical office operations and clinical workflows
- Experience with electronic medical records (EMR) systems
- Strong problem-solving and operational improvement abilities
- Excellent communication and interpersonal skills
- Ability to manage multiple priorities in a fast-paced healthcare environment
- Travel as needed to other locations for training and to perform job functions.
Mental Demands
- Ability to handle various tasks simultaneously, organizes, prioritize, make decisions and work efficiently and effectively under deadlines.
Physical Demands
- Varied activities including sitting, walking, bending, reaching, lifting and stooping.
- Requires eye-hand coordination, finger dexterity.
- Occasional lifting/carrying items up to 50 pounds with assistance.
- Must be able to transfer patients and help patients with walking, dressing, etc.
Work Environment
The employee is subject to environmental conditions.
Disclaimer
The information in this description indicates the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
Pay Range: $75,000 and up experience dependent