COVID-19 Update:  At this time all SOS locations will remain open. To ensure our patients, employees and visitors well-being, a mandatory screening will take place before entering all SOS locations. If you have cough, fever, or shortness of breath please contact us to reschedule your appointment. If you are older, have severe underlying medical conditions, or are immunocompromised, contact us to talk about your upcoming appointments. Click here for additional COVID-19 information.

Learn About Virtual Care Options


An account was created for you with Syracuse Orthopedic Specialists VirtualVisits. We are pleased that you will be connected with us using our VirtualVisit system for your orthopedic care needs.

If this is the first time you have utilized our system, please watch the how to video and click on the following links to install our VirtualVisits patient system on your computer or device. Please install the appropriate patient system for the computer or device you plan to use for the VirtualVisit upon receipt of this email.

Virtual Visit for PC

Virtual Visit for Mac

Virtual Visit for Android 
Before downloading this app, change your phone settings to accept third party apps.

Virtual Visit for iOS (iPhone/iPad)

Experience a SOS Virtual Visit by watching this video:

You will receive a separate email containing the details of your scheduled virtual visit appointment along with an email reminder 24 hours prior to that appointment. Please follow the directions in that email and enter your visit at the appropriate time by clicking on the appointment link.

Please make sure you are in a quiet location with good lighting to eliminate possible distractions and enhance the quality of your interaction. You should be dressed appropriately, as you would for an in-office visit, and be prepared to visit with your doctor for your full appointment time.

At your appointment time, you should click the "Go To Appointment" button and you will be placed in the Virtual Waiting room until someone is ready to assist you.

If you have any concerns about your virtual visit or wish to convert to an in office appointment, please contact our offices. If you need technical assistance with the VirtualVisit application, call our TeleHealth Help Desk for assistance at t: 1-877-685-3936.

© 2014 Syracuse Orthopedic Specialists